 HARDWARE | | | SMC provides, through qualified technical staff, services and customer support in the phases of pre-sale, sale, and post-sale.The main activities are:
| • | Estimated technical analysis for the site; |  | | • | System configuration according to the detailed order; | | • | Installation and test; | | • | Telephone support; | | • | Intervention on site | | • | Up-grade and up-date of systems and components; | | • | Network cabling. | | | | | | • | Hardware Vendor: Ibm, Hewlett Packard, Sun Microsystem, Cisco System, 3Com, ect.. | | • | Server: Unix, Linux, Windows | | • | Workstation: Unix, Windows | | • | Storage System: San, Nas, Librerie | | • | High Aviability: Unix, Windows | | • | PC and Notebook | | • | Devices: Printers, Terminals, Terminal/printer server. | | • | Networking: Cabling, active and passive appliances, router, modem | | • | Help Desk: Help desk telephone support, modem support | | • | Maintenance: Help desk telephone support, maintenance and upgrading of systems and networks. Easy terms services. Customised technical support contracts | | | | | | | | | | | | | | | | | | | | | SOFTWARE |
he main activity of SMC is to develop, install and start-up computer applications for small, medium and big sizedcompanies. The professionals employed in these activities are:
- Project managers;
- Consultants;
- Analysts;
- Programmers;
- Teachers.
In accordance with the provided product and the customer location, the activities can be diversified by efficiency and competition: - SMC offices specialized in competence and product;
- Professional competence centres for the delivery network all over Italy.
- Software Vendor: IBM Informix, Oracle, Borland, Four J's, Microsoft, DataCheek,Tools, Interweb
- Projects: analysis, consulting, development of wide processes of re-organizations.
- Development: business software solutions, verticalized applications.
- Customisation: adaptation of the applications to specific needs, customised modules.
- Installation: software configuration in accordance with the company architecture, central database, departmental and desktop, integrated applications.
- Teaching: study on single module of product
- Starting: data conversions
- Help Desk: telephone support, modem support, application downloads, patch downloading via Internet
- Maintenance: contracts of help desk support, hot line, maintenance and upgrading of operative systems and networks. Easy terms for services, courses, and SMC software products.
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